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Troubleshooting

Find a starting point for connection issues, error lights and paper problems.

123 guides

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Brother HL-L2445DW

Reset network settings on Brother HL-L2445DW

Restore the HL-L2445DW’s network configuration when you need to set it up again, with the connection and password consequences clear before you confirm.

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Brother HL-L2445DW

Change the Brother HL-L2445DW sleep timer

Choose how long the HL-L2445DW waits before Sleep Mode. Sleep and Deep Sleep remain enabled; the timer is not a fix for every delayed print.

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Canon PIXMA G3590

Clear a paper jam on a Canon PIXMA G3590

Find the jam at the output, rear feed, inside or rear transport area of a G3590. Stop and unplug before internal access, remove fragments and refit the covers.

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Canon PIXMA G3590

Deep-clean the Canon PIXMA G3590 print head when needed

Use a nozzle check to choose normal cleaning or Deep Cleaning on the Canon G3590. Check ink and maintenance-cartridge capacity, and leave the printer plugged in during the required wait before repeating a deep clean.

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Canon PIXMA G3590

Reset all settings on a Canon PIXMA G3590

Restore Canon PIXMA G3590 settings with Reset all. This clears network configuration and restores the default administrator password, so connection setup must be repeated.

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Canon PIXMA MG3620

Canon PIXMA MG3620 and MG3650 buttons and lights

Identify the panel controls, stop a current job and distinguish normal activity from an alarm. Long holds start different tasks, so check the intended procedure first.

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Canon PIXMA MG3620

Clean the print head on Canon PIXMA MG3620 and MG3650

Use ordinary cleaning only when the nozzle pattern needs it. After two unsuccessful standard cleanings, Canon allows deep cleaning, with a 24-hour wait before repeating that deeper cycle.

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Canon PIXMA MG3620

Clear a paper jam on Canon PIXMA MG3620 and MG3650

Choose the output slot, rear transport unit or inside-paper path that matches the jam. Remove the sheet slowly, check for fragments and restore the covers before retrying.

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Canon PIXMA TR4755i

Remove a paper jam from Canon TR4755i or TR4720

Find whether paper is caught at the output, front tray, inside or rear access. Use the matching removal path, protect the internal film and confirm the printer is back upright before printing again.

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Canon PIXMA TR4755i

Reset all settings on Canon TR4755i and TR4720

All data restores printer settings and the administrator password to defaults, requiring setup again. It preserves the LCD language and several other items; use LAN settings instead for a network-only reset.

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Canon PIXMA TR4755i

Reset network settings on Canon TR4755i and TR4720

Choose LAN settings inside Reset setting to clear the printer’s network configuration. Network printing, scanning and faxing stop until you set up the intended connection again.

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Canon PIXMA TS3750i

Clean the print head on a Canon PIXMA TS3750i

Use Setup code 2 for ordinary cleaning, then print and compare a nozzle check. Clean only for a deficient pattern and follow Canon’s limited escalation if two ordinary cycles fail.

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Canon PIXMA TS3750i

Reset all settings on a Canon PIXMA TS3750i

Setup 17 initializes printer settings, including network configuration and the administrator password. Check the consequences first, then redo setup as needed.

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Epson EcoTank ET-2856

Check blank pages on an Epson ET-2856 or ET-2850

Check the selected printer and paper settings, then print a nozzle pattern from the printer itself. Use that result to decide whether the problem needs job settings or ink-system maintenance.

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Epson EcoTank ET-2856

Clear a paper jam on an Epson ET-2856 or ET-2850

Use the rear feed, removable rear cover and scanner-unit access to remove jammed paper and fragments. Follow Epson’s access method instead of inserting tools into the printer.

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Epson EcoTank ET-2856

Restore factory settings on an Epson ET-2856 or ET-2850

Select Clear All Data and Settings only when you intend to reset the printer’s stored configuration. Have your connection details ready, then configure the printer again after the reset.

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Epson EcoTank ET-2856

Reset network settings on an Epson ET-2856 or ET-2850

Use Restore Default Settings → Network Settings to clear the printer’s network configuration, then set up the intended connection again. Keep the broader full-reset option separate.

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Epson EcoTank ET-2856

Troubleshoot Wi-Fi on an Epson ET-2856 or ET-2850

Use the network connection report to identify the failed connection, then check the current network name, password, signal and device access. Avoid changing unrelated settings on a guess.

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Epson EcoTank ET-2950

Epson ET-2950 ejecting blank pages: what to check

Check the loaded paper and job settings, then print a nozzle pattern. Choose cleaning from that pattern instead of repeatedly running an intensive cycle for every blank sheet.

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Epson EcoTank ET-2950

Clean the printhead on an Epson ET-2950 or ET-2959

Choose ordinary or power cleaning from the nozzle pattern, let the cycle finish and check again. Use Epson’s waiting limits instead of repeating maintenance indefinitely.

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Epson EcoTank ET-2950

Reset all settings on Epson ET-2950 or ET-2959

Use Clear All Data and Settings when you intend to remove stored personal information and restore defaults. This also removes network settings, so prepare to reconnect the printer afterwards.

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Epson EcoTank ET-2950

Epson ET-2950 connected but not printing on Windows

Check the LCD error, correct network and selected print queue before reinstalling anything. A connected status does not prove that the current job reached the right printer.

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Epson EcoTank ET-2950

Fix faded or unexpected colours on Epson ET-2950

Check the paper type and Windows print quality, then use a nozzle pattern to separate missing ink from alignment or colour-rendering problems. A screen-to-paper colour difference does not always mean the printer is faulty.

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Epson EcoTank ET-2950

Remove a paper jam from Epson ET-2950 or ET-2959

Check the rear cover and normal scanner-unit opening, remove paper gently and keep the printer upright. Do not detach the scanner support or tilt an ink-filled printer to inspect underneath.

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Epson EcoTank ET-2950

Correct skewed prints and paper settings on Epson ET-2950

Check the rear feeder, match the registered paper size and type, and reposition the original for crooked copies. These checks help separate a paper-setting problem from borderless cropping or a print-quality fault.

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Epson EcoTank ET-2950

Fix paper smears and ink stains on Epson ET-2950

Match the paper settings, check for curl and clean the paper path when ink rubs onto a sheet. For automatic two-sided jobs, review drying time and print density separately.

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Epson EcoTank ET-2950

Check a scanner error on Epson ET-2950

Separate a printer-screen scanner error from a failed computer or phone scan. Restart normally, check one local copy and then investigate the connection or scanning application when appropriate.

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Epson Expression Home XP-2205

Remove jammed paper from an Epson XP-2205

Check the rear feeder, output opening and inside the XP-2205 carefully, then clear the paper warning without tools or tipping the printer.

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HP DeskJet 2600 series

Clear an E4 paper jam on an HP DeskJet 2600

Try Cancel first, then inspect the accessible paper paths safely, remove torn pieces and close every cover before checking the E4 error again.

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HP DeskJet 2920

HP DeskJet 2900 E5: scanner error checks

For an E5 scanner error, cancel and retry the scan, then restart the printer if needed. If E5 persists, use HP support rather than opening the scanner.

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HP DeskJet 2920

Clear an HP DeskJet 2900 paper jam or E4 error

Check the input, output, cartridge area and bottom access door for trapped paper. Disconnect power before reaching inside and remove paper gently with both hands.

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HP DeskJet 3755

Fix missing colours or streaks on an HP DeskJet 3755

Check ink, paper and job settings, then use the printer’s automatic cleaning tools and inspect the diagnostic page. Use alignment for crooked lines and stop when the output is acceptable.

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HP DeskJet 3755

Reset the Wi-Fi settings on an HP DeskJet 3755

Clear the saved wireless configuration with the documented Wireless and Cancel controls, then run setup again. This is not a full factory reset or a repair for ink and paper faults.

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HP DeskJet 4320

Clear an E4 paper jam on HP DeskJet 4320 or 4355

Cancel the job, inspect the relevant paper path and remove sheets without sharp tools. Follow the model’s bottom-door positioning instead of turning it upside down.

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HP ENVY 6100 series

Clear a paper jam in an HP ENVY 6100e

Disconnect power before reaching inside, check the carriage and paper path, then remove torn pieces and refit the covers before trying again.

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HP ENVY 6100 series

Find the admin PIN on an HP ENVY 6100e

Locate the ENVY 6100e’s default printer PIN and distinguish it from the router password and Wi-Fi Direct credentials.

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HP ENVY 6100 series

Fix poor or blank prints on HP ENVY 6100e

Check paper and ink, inspect a diagnostic report, then choose cartridge cleaning, alignment or smear cleaning for the actual print defect.

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