Remove a paper jam from Epson ET-2950 or ET-2959

1. At the back, squeeze the two rear-cover tabs and pull the cover out gently. Do not force a different panel.
2. Remove visible jammed paper from the exposed rear path, pulling slowly so it does not tear. Check the removed cover for paper as well.
3. Remove accessible torn pieces, then put the rear cover back securely.

Epson’s illustrated procedure begins with this rear access. If paper is trapped beyond the normal opening and will not come free gently, stop instead of probing with a tool.

1. Close the document cover if it is open. Raise the control panel, then open the scanner unit until it clicks into its normal supported position.
2. Look for visible paper in the accessible path and remove it carefully. Keep your hands away from protruding parts.
3. Leave the white flat cable, translucent film and ink tubes untouched. Do not detach the support, release hidden mechanisms or lift the unit past its normal stop.

Close the scanner unit carefully using its normal lift-and-lower movement, keeping fingers clear. Epson notes that it closes slowly with some resistance; do not dismantle or force the support to overcome that normal movement.

Check that the rear cover and scanner unit are fully closed. Turn the printer on again if you turned it off. Follow the LCD instruction to clear the jam error; W-01 may ask you to press the displayed control. Do not press a restart control until your hands are outside and all covers are secure.

Load flat, supported paper in the rear feeder, with guides at the edges and below the fill mark. Confirm that size and type match the print job, then print one page to check feeding.

If jams recur, reduce the stack and check for curled sheets, incompatible media or remaining torn paper. If the error remains and no paper is accessible through the documented openings, use Epson support. The recordings show inspection routes, not proof that every reported jam was removed.