Confirm that the display says E6
E6 is a general printer error, rather than the specific paper-jam E4 or scanner E5 code. Use this sequence for E6; it is not an instruction to interrupt a firmware update or clear every error by removing power.
Step 1:Turn the printer off
Press Power and let the printer turn off. The source shows this before disconnecting the cable. Do not use an unspecified long button combination or restore network settings.
Step 2:Disconnect power for one minute
Unplug the printer’s power cord and wait a full minute. This wait is the E6 recovery step documented by HP and described in the recording; it is not a factory-settings reset.
Step 3:Reconnect and check E6
Reconnect power and turn the printer on. Wait for startup to finish, then check whether E6 returns. If it does, contact HP with the exact model and code rather than repeating speculative fixes.
What counts as recovery
The error should clear and the printer should accept the task you retry. The recording demonstrates the restart sequence without proving a cause or guaranteed outcome. It mentions a possible firmware update, but does not show a verified update-based E6 repair.
