HP OfficeJet Pro 8124e
Set up HP OfficeJet Pro 8124e with an iPhone and Mac
Load paper and setup cartridges, align the printer, connect it to home Wi-Fi with an iPhone, then add the existing printer on a Mac.
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HP OfficeJet Pro 8124e
Find your next step, from getting connected to everyday printer tasks.
Guides shown here are assigned to this exact model. Similar model names are kept separate.
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Guides for your printer
24 guides across 6 tasks
Getting started
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HP OfficeJet Pro 8124e
HP OfficeJet Pro 8124e review: touchscreen, paper handling and ink costs
A source-based look at the presenter’s OfficeJet Pro 8124e impressions, with clear limits on model equivalence, speed claims and ongoing ink costs.
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Wi-Fi & connectivity
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HP OfficeJet Pro 8124e
Add an HP OfficeJet Pro 8124e to a Mac
Add the networked OfficeJet to macOS and the HP app, with checks for a printer that disappears during setup.
Wi-Fi & connectivityRead & watch
HP OfficeJet Pro 8124e
Connect an HP OfficeJet Pro 8124e to a new Wi-Fi network
Use the printer’s touchscreen Wi-Fi Setup Wizard, enter your home-network password and then add the connected printer in the HP app.
Wi-Fi & connectivityRead & watch
HP OfficeJet Pro 8124e
Find the HP OfficeJet Pro 8124e administrator PIN
Find the default printer PIN on the label inside the access door, and distinguish it from your home Wi-Fi password and Wi-Fi Direct credentials.
Wi-Fi & connectivityRead & watch
HP OfficeJet Pro 8124e
Set up HP OfficeJet Pro 8124e with an iPhone and Mac
Load paper and setup cartridges, align the printer, connect it to home Wi-Fi with an iPhone, then add the existing printer on a Mac.
Getting startedRead & watch
HP OfficeJet Pro 8124e
Print a network configuration report on an HP OfficeJet Pro 8124e
Print the printer’s network details or Wi-Fi test report from its touchscreen. Use the results for connection checks, not as a print-quality test.
Wi-Fi & connectivityRead & watch
HP OfficeJet Pro 8124e
Reset network or factory settings on an HP OfficeJet Pro 8124e
Choose the reset that fits your problem and understand what it removes before confirming on the printer’s touchscreen.
Wi-Fi & connectivityRead & watch
HP OfficeJet Pro 8124e
Check and update HP OfficeJet Pro 8124e firmware
Check for an available update from the touchscreen and let the printer finish without interrupting its power or connection.
Wi-Fi & connectivityRead & watch
HP OfficeJet Pro 8124e
Connect to HP OfficeJet Pro 8124e with Wi-Fi Direct
Enable the printer’s direct wireless network, find its password and connect an iPhone locally after the printer’s initial setup.
Wi-Fi & connectivityRead & watch
HP OfficeJet Pro 8124e
HP OfficeJet Pro 8124e Wi-Fi light blinking or connection lost
Separate a lost Wi-Fi connection from an internet warning, then check the network, restart safely and reconnect only when needed.
Wi-Fi & connectivityRead & watch
Scanning
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HP OfficeJet Pro 8124e
Scan documents to a PDF on iPhone with an HP OfficeJet Pro 8124e
Scan a page from the glass or several originals from the document feeder, check the page order, then save the scan as a PDF in Files.
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Ink & toner
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HP OfficeJet Pro 8124e
Check a missing or unrecognized cartridge on an HP OfficeJet Pro 8124e
Identify the exact cartridge message, check the correct regional supply and reseat the indicated cartridge without touching its contacts.
Ink & tonerRead & watch
HP OfficeJet Pro 8124e
Check ink levels and printhead status on an HP OfficeJet Pro 8124e
Use Supplies on the touchscreen to inspect estimated cartridge levels and the separate printhead status. The HP app also shows supply estimates.
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HP OfficeJet Pro 8124e
Replace ink cartridges in an HP OfficeJet Pro 8124e or 8135e
Open the cartridge access door, release the old cartridge and seat its replacement in the matching color slot. Check the cartridge number for your region first.
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Printing & copying
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HP OfficeJet Pro 8124e
Copy documents on an HP OfficeJet Pro 8124e
Make a copy from the scanner glass or feed several original pages through the top document feeder using the printer’s touchscreen.
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HP OfficeJet Pro 8124e
Copy both sides of a document on an HP OfficeJet Pro 8124e
Scan each side of the original on the glass when prompted, then let the printer produce a two-sided copy automatically.
Printing & copyingRead & watch
HP OfficeJet Pro 8124e
Load plain or photo paper in an HP OfficeJet Pro 8124e
Load the bottom tray, adjust its guides and match the printer’s paper size and type settings. Photo paper goes with its printable side down.
Printing & copyingRead & watch
HP OfficeJet Pro 8124e
Print double-sided from iPhone on an HP OfficeJet Pro 8124e
Choose two-sided printing in the HP app, select the binding edge and let the printer turn the sheet automatically.
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HP OfficeJet Pro 8124e
Print photos from iPhone on an HP OfficeJet Pro 8124e
Match the loaded photo paper in the tray and HP app, review the crop and quality settings, then print a small sample before making more copies.
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Troubleshooting
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HP OfficeJet Pro 8124e
Align the printhead on an HP OfficeJet Pro 8124e
Print the alignment sheet, place it on the scanner glass and scan it to finish alignment. Use plain white paper and wait for the completion message.
TroubleshootingRead & watch
HP OfficeJet Pro 8124e
Check a missing or unrecognized cartridge on an HP OfficeJet Pro 8124e
Identify the exact cartridge message, check the correct regional supply and reseat the indicated cartridge without touching its contacts.
Ink & tonerRead & watch
HP OfficeJet Pro 8124e
Clean ink smears with HP OfficeJet Pro 8124e Clean Smear
Run the touchscreen’s Clean Smear paper-feed routine, wait for completion and compare a new print before deciding whether the marks are gone.
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HP OfficeJet Pro 8124e
HP OfficeJet Pro 8124e missing black or color: check and clean the printhead
Use the diagnostic page to decide whether cleaning or alignment is needed, progressing through cleaning levels only while the printed result remains poor.
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HP OfficeJet Pro 8124e
Find and clear a paper jam in an HP OfficeJet Pro 8124e
Check the print zone, paper path, input tray and document feeder. Keep the printer level and use the correct access points instead of pulling from the output opening.
TroubleshootingRead & watch
HP OfficeJet Pro 8124e
HP OfficeJet Pro 8124e not picking up paper: tray and feeder checks
Check loading in the bottom tray separately from originals in the top document feeder, then use the supported feeder-roller cleaning procedure if needed.
TroubleshootingRead & watch