A little preparation

Before you start

  • Plain paper loaded in the input tray.

Choose the report that answers your question

A Network Configuration Report describes network settings, including the printer’s address and connection status. A Wi-Fi test report checks the wireless connection. Neither is the same as the Print Quality Diagnostic Report used to inspect missing colors or streaks.

Step 1:Open Network Reports

Load plain paper in the input tray. On the touchscreen, open Menu → Settings → Network, then scroll to Network Reports. This is the path shown in the video.

HP’s manual also documents Menu → Tools → Reports → Status Reports for printing reports. If your screen is organized differently, use that documented route and select the named report rather than changing network settings.

Choose Network Configuration Report and start printing. Use Wi-Fi Test Report instead when you want the wireless diagnostic results. Leave paper in the tray until the job finishes; the source’s configuration report prints on three sheets, but that is not a fixed count for every configuration.

Step 3:Read the relevant network details

For a configuration report, check the network status and printer IP address. For a Wi-Fi report, inspect its diagnostic results and the network name, then compare that network with the one used by your phone or computer.

References