Replace ink cartridges in an HP ENVY 6010e

Confirm the replacement cartridge against your exact printer’s label or HP’s model-and-region supplies information. The family name alone does not establish that ink from another country is compatible. Load plain paper and turn the printer on.

Lift the cartridge access door using the side grips until it stays open. This opens the cartridge area beneath the scanner; it is separate from lifting only the scanner lid. Wait until the carriage has moved into its access position and is idle and silent.

Lift the hinged latch on the cartridge being replaced and remove that cartridge from its slot. There is a separate latch for black and tri-color. Leave the other cartridge in place if it does not need replacement. Handle cartridges by their plastic sides.

Unpack the new cartridge and remove its protective plastic tape using the pull tab. Do not touch the copper-colored contacts or ink nozzles, and do not reapply the tape.

Match the cartridge to the color-coded slot, insert it, then lower its latch and press down until it snaps closed. Repeat for the other cartridge only if necessary. Close the main cartridge-access door gently; do not force it against an unclosed latch.

After new-cartridge installation, HP says the printer automatically prints an alignment page. Lift the scanner lid and place that sheet printed-side down on the glass at the indicated guides. Close the lid and press Start Copy Black.

Wait for the printer to scan the sheet. HP identifies the Cancel light turning off as the completion state. These final alignment instructions come from HP; the short source recordings stop after closing the cartridge-access door.